Refund and Cancellation Policy

At Acharya Satvinder, we are committed to providing top-quality astrological and spiritual guidance to our clients. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are managed. By purchasing or subscribing to our services, you agree to the terms stated in this policy.

General Refund Policy

Due to the personalized nature of astrological consultations and reports, refunds are only granted under specific circumstances. Refunds are not available for completed services, consultations, or reports that have already been delivered to the client. If a service is not provided within the agreed timeframe due to our error, we will offer either a refund or a rescheduling option. For payments that are deducted but services not received due to technical issues, a full refund will be processed after verifying the transaction details.

Eligibility for Refunds

Refunds will be considered only if:

1. The service was not initiated or delivered as promised.
2. There was an error on our part that prevented the service from being fulfilled.
3. The refund request is raised within 7 days of the payment date.

All refund requests are subject to approval and verification by our management team.

Non-Refundable Services

The following services are non-refundable:

• Personalized consultations, such as matchmaking, career guidance, or life predictions, once they are initiated.
• Reports, charts, or remedies that have been prepared and delivered.
• Services canceled by the client after work on the service has commenced.

Cancellation Policy

Clients may request a cancellation of a scheduled consultation at least 24 hours in advance by contacting our support team. Cancellation requests made within the required timeframe will allow for rescheduling to a convenient time. Cancellation requests made less than 24 hours before the scheduled session will not be eligible for rescheduling or refunds.

How to Request a Refund or Cancellation

To initiate a refund or cancellation request, please contact us via email or phone with the following details:

• Full Name
• Payment Receipt or Transaction ID
• Service Purchased
• Reason for Refund or Cancellation

You can reach us at:

• 📧 Email: info@acharyasatvinder.com
• 📞 Phone: +91-78329-43525

Processing Time

Once your refund request is approved, it will be processed within 7-10 business days to the original payment method.

Changes to This Policy

Acharya Satvinder reserves the right to amend this Refund and Cancellation Policy at any time. Any changes will be updated on this page, and the “Effective Date” will be revised.

Disputes

If you disagree with a refund or cancellation decision, please contact us to resolve the issue. All disputes will be governed by the laws of India.

By using our services, you agree to the terms outlined in this Refund and Cancellation Policy. For further questions, concerns, or feedback, please contact us using the details provided above.